Frequently Asked Questions

What methods of payment do you accept?

We accept most major credit cards (Visa, Master Card) and Amazon Pay.

How do I register to receive special offers?

We'll automatically sign you up when you register so that we can make sure you're in the know regarding all our special offers.

You can stop these emails by logging into your account and selecting the 'Newsletter Subscriptions' option anytime.

How do I unsubscribe the newsletter?

If you no longer want to receive our exclusive offers and promotions then you can log-in to your account and select the 'Newsletter Subscriptions' option to make this change.

What is the status of my order?

Your account makes it easy to keep track of all your orders.

Once you've logged in you'll see each individual order that you've placed with us. Select the one that you want and you'll be provided with all the details you need about that order.

We'll also send you a dispatch email as soon as your order is on the way.

What is your shipping schedule?

All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

Packages do not ship from our distribution centers on weekends or the following US holidays:

  • New Year’s Day
  • Martin Luther King Jr. Day
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Christmas

Please, mind that only logged in users can submit questions
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